Shipping policy

Shipping Policy for Rivayaa Fashions

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • You’ll receive an order confirmation email once your purchase is placed.

2. Domestic Shipping (Within India)

  • Standard Delivery: Estimated 3–7 business days from the date of dispatch.

  • Express Delivery: If available, delivery may be faster (charges apply).

  • Shipping charges are calculated at checkout based on your location and order value.

3. Free Shipping

  • Free standard shipping may be offered on minimum order value (e.g., orders above ₹X) — this depends on current promotions.

4. Tracking

  • Once your order ships, you’ll get a tracking link and number via email/SMS so you can track your package’s journey.

5. Delivery Issues

  • If your order doesn’t arrive within the expected timeframe, contact customer support with your order number to investigate.

  • Deliveries may sometimes be delayed due to courier issues, weather, or public holidays.

6. Shipping Partners

  • Orders are delivered through reliable domestic couriers to most pin codes across India.

7. International Shipping

  • Unless specifically stated on the website or at checkout, international shipping may not be supported or might incur additional costs and taxes.

8. P.O. Boxes & Alternate Addresses

  • Most fashion brands cannot ship to P.O. Boxes or APO/FPO addresses; only physical street addresses are accepted.

9. Customer Support

  • For any shipping questions or concerns, contact the brand’s customer service (email/WhatsApp/phone) provided at checkout or on their social media pages.